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Terms of Sales


The customer acknowledges having read, at the time of placing the order, the special conditions of sale set out on this screen and expressly declares to accept them without reservation.

These general conditions of sale govern the contractual relations between ECOBAG Store and its customer, both parties accepting them without reservation. These general conditions of sale will prevail over all other conditions appearing in any other document, unless otherwise waived, expressly and in writing.


Personal informations


Personal information collected online is necessary for the proper processing of your order. Their confidentiality is guaranteed both by strict security procedures(1) and by compliance with the Data Protection Act(2). They are the subject of a declaration to the CNIL and include their recommendations for confidentiality and respect for private life. They are not sold to third parties. You can rectify them at any time upon request by e-mail (link on contact).


Order


Automatic recording systems are considered as proof of the nature, content and date of the order. ECOBAG Store confirms acceptance of the order to the customer at the email address provided by the customer. The sale will only be concluded upon confirmation of the order. The information provided by the buyer when taking the order is binding on the buyer: in the event of an error in the wording of the recipient's contact details, the seller will not cannot be held responsible for the impossibility in which it may be to deliver the product.


Shipping


Delivery is ensured by the company Exapaq or GLS or by a partner carrier.

The average delay is around 2 days for France and 4 to 5 days for European countries.

For shipments outside mainland France, the customer undertakes to pay any taxes due on the importation of products: customs duty, value added tax and all other taxes due under the laws of the country of receipt of the goods. the com

When receiving your order, always check the contents of your package and note any reservations immediately on the delivery note.

You then have 48 hours to confirm, in writing, these reservations with the carrier.

For reasons of availability, an order may be delivered in several installments to the customer. The customer only pays for one delivery. If the customer wants 2 delivery locations, he places 2 orders, with the associated delivery costs.


Withdrawal


You have 7 days from receipt of the items to change your mind. In the event of an exchange or refund, return the new item(s) in their original packaging, intact, accompanied by all possible accessories, instructions for use and documentation to the address next :

ECOBAG Store
ECOBAG
ZI FIANCEY
26250 DELIVERY TO DROME
FRANCE
In the event of exercising the right of withdrawal, ECOBAG Store is required to reimburse the sums paid by the customer, free of charge, with the exception of return costs. Reimbursement is due within a maximum of 15 days.

Deletion of personal data


If you wish to delete the account you created on ecobagstore.fr, please contact our services contact@ecobag.fr or by telephone. We will immediately delete all data about you.


Price


The price is expressed in euros.

This price includes the price of the products, the costs of handling, packaging and conservation of the products. The price indicated on the product sheets on the site is excluding taxes and does not include transport.

VAT and transport appear during the valuation and validation of your “order basket”. Taxes:

Taxes:


For EEC countries, the prices to be paid are excluding VAT if the customer has provided their INTRACOMMUNITY VAT number.

If the customer does not have an INTRACOMMUNITY VAT number, the final price to pay is French VAT included.

PAYMENTS


The price invoiced to the customer is the price indicated on the order confirmation sent to ECOBAG Store.

Payment is made in cash on the day of the actual order.


Payment methods


Secure payments by credit card:


For the security of your payments we use the credit card payment solution developed by our bank Lyonnaise de Banque.

With this system, your card payment is made directly on the secure server of our bank Lyonnaise de Banque on our behalf.

At no time will your card number be communicated to us.

Exchanges are encrypted and secured using the SSL 3 (Secure Socket Layer) protocol on the Internet, a protocol which has become a global standard and which can be used by the main browsers.

By cheque


If payment is made by postal or bank check:

Make the check payable to ECOBAG SARL.
The order will be processed after receipt of payment.
New: Payment by bank transfer. You can pay us now by bank transfer >
Contact us for the RIB


Country of destination and contribution to transport costs


For mainland France:

Minimum order of ¤80 excluding tax
Free delivery for orders over ¤350 excluding VAT
For orders between ¤80 excluding tax and ¤350 excluding tax: contribution to shipping costs of 12%* of the order amount
*For Corsica: 20% of the order amount, and free shipping at ¤500 excluding tax

For delivery to EUR ZONE countries (Germany, Belgium, Luxembourg, Netherlands) (excluding Switzerland):

Minimum order of ¤120 excluding tax
Free delivery for orders over ¤500 excluding VAT
For orders between ¤120 excluding tax and ¤500 excluding tax: contribution to shipping costs of 15% of the order amount

For delivery to EUR ZONE countries (Spain, Italy, Austria, Liechtenstein):

Minimum order of ¤180 excluding tax
Free delivery for orders over ¤1000 excluding VAT
For orders between ¤180 excluding tax and ¤1000 excluding tax: contribution to shipping costs of 20% of the order amount

For delivery to ZONE EUR3 countries (Denmark, Hungary, Ireland, Poland, Portugal, United Kingdom, Slovakia, Slovenia, Czech Republic):

Minimum order of ¤250 excluding tax

Free delivery for orders over ¤1,500 excluding VAT

For orders between ¤250 excluding tax and ¤1500 excluding tax: contribution to shipping costs of 25% of the order amount

For delivery to ZONE EUR4 countries (Estonia, Latvia, Lithuania, Sweden) and ZONE EUR5 (Bulgaria, Finland, Norway, Romania):

Minimum order of ¤250 excluding tax

Free delivery for orders over ¤1,500 excluding VAT

For orders between ¤250 excluding tax and ¤1500 excluding tax: contribution to shipping costs of 25% of the order amount

For delivery to countries not on the list of authorized countries:

The order will be refused.
Please contact us to organize your order in the best conditions

Overseas Departments and Territories:

Contact us
Strict security procedures
Use of the SSL (Secure Socket Layer) protocol which guarantees you a high level of protection.

(2) The Data Protection Act In accordance with the Data Protection Act, the processing of personal information relating to customers has been declared to the CNIL (National Commission for Information Technology and Liberties).

Best sales

Express delivery
par DPD ou GLS
Free shipping
from 350 ¤ HT
in France
Payment by card
Adding a reference,
Ask us for a new product
Order from
of 80 ¤ HT